Shipping Policy

This Shipping Policy applies to orders placed with Bellolevia. By placing an order with us, you agree to the terms outlined below.

Shipping Rates & Delivery Areas

We are pleased to offer free shipping on selected orders.

Where We Deliver

We currently ship to the following regions:

• France
• European Union (EU)
• United Kingdom
• United States
• Canada
• Australia
• New Zealand
• Middle East
• Asia
• South America

Delivery Times

Processing Time

Orders are processed within 1–2 business days before shipment, Monday through Friday, excluding public holidays.

Estimated Transit Times

France & Europe

• Premium Shipping: 4–12 business days
• Standard Shipping: 7–21 business days

United Kingdom, United States, Canada, Australia & New Zealand

• Premium Shipping: 4–12 business days
• Standard Shipping: 7–21 business days

Middle East

• Premium Shipping: 3–10 business days
• Standard Shipping: 5–12 business days

Asia

• Premium Shipping: 11–23 business days
• Standard Shipping: 12–30 business days

South America

• Premium Shipping: 11–23 business days
• Standard Shipping: 12–30 business days

Please note that delivery times are estimates and may vary due to customs processing, carrier delays, weather conditions, or peak shipping periods.

Change of Address

If you need to update your shipping address, please contact us within 24 hours of placing your order.

Once an order has been shipped, we are unable to modify the delivery address.

Order Cancellations

Orders may be cancelled before dispatch, subject to confirmation by our customer support team.

Once an order has been shipped, cancellations are no longer possible. Please refer to our Refund Policy for information regarding returns and refunds. Any mandatory consumer rights under applicable law remain unaffected.

Tracking Your Order

Once your order has been shipped, you will receive a confirmation email containing your tracking number.

Please allow up to 48 hours for tracking information to become available.

If you have not received your order within the estimated delivery timeframe, please contact us with your order number, and we will investigate the issue.

Parcels Damaged in Transit

If your parcel arrives damaged, please refuse the delivery where possible and contact our customer support team as soon as possible.

If the parcel was delivered in your absence and arrived damaged, please contact us for assistance and the next steps.

Contact Information

If you have any questions regarding shipping or need assistance with your order, please contact us:

Company: Bellolevia

Email: contact@bellolevia.com

Phone: +1 3074459446

Address:

30 N Gould St
Sheridan, WY 82801
United States